We send the review requests so you don’t have to
Every month, our team sends personalized review requests to your customers via SMS and email — on your behalf, in your voice, with proven timing and follow-up cadences. You stay focused on the work. We handle the ask.
Recent Customers
ActiveAutomated review requests for service completed in the last 7 days
Pipeline · last 30 days
654
Total
420
Sent
165
Opened
85
Clicked
Sequence
Recent activity
4 of 654MMS, not just SMS
Why our review requests get noticed
We don't send a bare text and hope. Every request can go out as a branded MMS — your logo, your team, your work — so it stands out in the inbox and converts more customers into 5-star reviews than a plain message ever could.
A plain text request
Easy to scroll past — looks like every other text.
A request they actually notice
Stops the scroll — recognizable, trusted, and human.
Your brand, front and center
Your logo, your van, your team — a branded image makes the request instantly recognizable as you, not a random number.
Images get opened and acted on
A picture stops the scroll. MMS messages consistently see higher engagement than plain text — more opens, more taps, more reviews.
Feels human, not spammy
A friendly photo reads like a real follow-up from a real business — so customers trust it and actually leave the review.
SMS that actually gets read
We send short, friendly text-message requests with a direct link to your Google review page. SMS open rates are 95%+ — dramatically higher than email — which is why it’s our default channel.
Branded email for customers who prefer it
For customers who only have an email on file, we send a branded HTML email with your logo, colors, and a clear one-click path to leave a review.
Multi-step follow-ups
Most people don’t respond to the first ask. We send a gentle 2-3 step follow-up sequence to non-responders, lifting response rates by roughly 40% over a single send.
Sent at the right moment
We time requests for 1–2 hours after service completion when the experience is freshest, and rate-limit volume so Google sees natural growth instead of a suspicious burst.
Timezone-aware delivery
Messages land at a reasonable local hour for each customer — we don’t text anyone at 5am no matter what your CRM’s timestamp says.
Personalized, not robotic
Every message includes the customer’s name, your business name, and details from the service they received. No "Dear Valued Customer" copy.
Why clients ask us to handle this
How it works
You hand us a customer list
Most clients export from their CRM, scheduling tool, or even a spreadsheet. We import the contacts, scrub for duplicates and compliance, and segment by recency.
We write your templates
During onboarding we draft SMS + email templates in your industry’s tone, with your business name and review link. You approve once.
We send and follow up
Each month we send the right requests to the right customers at the right time, with automatic follow-ups for anyone who doesn’t respond to the first message.
You see the reviews come in
New reviews land on your Google Business Profile and inside your dashboard, where you can watch the response stats climb in real time — no need to log in unless you want to.
Ready to have us handle this for you?
Book a call and we'll map out your review plan. We set up your entire review engine within 24 hours of getting started.
No contracts. Cancel anytime. We'll never charge you without permission.