Our team monitors every new review on your Google Business Profile — pulled into one dashboard you can check anytime, plus your monthly Review Performance Report. We flag new reviews that need attention, track sentiment trends, and alert you the moment something needs a fast response.
We have had work done on multiple cars. Brogan has always been timely and professional! We can’t recommend him enough.
Your reply
Karen — thank you! Working with returning customers like you is the best part of this job. See you next time.
Excellent customer service and communication. Will use again.
AI draft
Heather, thanks so much! Glad we could keep the communication clear — looking forward to next time.
Brogan and his team are fast, detail-oriented, and affordable. Boy and a Bag are the only team I trust! Highly recommend!!
Your reply
Ryan, this made my day — thank you! It means a lot to hear you trust us with your vehicles.
Saved us on the side of the road, helped push the car to the parking lot and squeezed us in so we could drive home the next day.
We watch your Google Business Profile around the clock so a new review never sits unnoticed. You don’t have to log in to Google to check.
Every new Google review is pulled into your dashboard within hours of being posted. Existing reviews get imported the moment we connect your account.
We surface your average rating, review volume, and sentiment breakdown — with month-over-month trends called out so you can see what’s shifting.
When a new review lands — especially a tough one — we alert you (and ourselves) so we can respond fast. Faster responses help Google ranking signals.
Need to find a specific review? Filter by rating, date, or reply status. Search the text. Everything is right there when you want to dig in.
We translate the dashboard data into plain-English takeaways in your monthly Review Performance Report — what grew, what didn’t, and what we’re changing.
During onboarding you connect your Google Business Profile. We verify the connection and prepare the import.
Our system imports every existing review from your Google Business Profile so we have full context before monitoring begins. This usually takes a few minutes.
From then on, we watch for new reviews around the clock. Anything that lands gets imported, tagged, and surfaced — and if it needs a reply, we get to work.
We summarize the highlights in your monthly Review Performance Report. Need to look deeper? The dashboard is always there — but most clients never log in.
Start your free 7-day trial. We set up your entire review engine within 24 hours — cancel anytime during the trial and you won't be charged.
No contracts. Cancel anytime. We'll never charge you without permission.