Every review request we send for you runs through a smart filter that asks customers how their experience went first. If they were happy, we guide them to leave a public review on Google or Yelp. If they were unhappy, we route them to a private feedback form that lands in your inbox — so you can resolve the issue before it becomes a public 1-star review.
Try clicking any rating to see what happens next
We ask the customer about their experience before they land on a public review form — a one-second tap that decides where the request goes next.
We pick the right format for your audience — stars, emoji faces, NPS, thumbs up/down, or a satisfaction scale — and configure it during onboarding.
Customers who indicate they weren’t happy land on a private feedback form with your branding. We forward their feedback to you so you can reach out and recover the relationship.
When the customer signals they were happy, we hand them off to your Google review page (or Yelp, Facebook, etc.) with the rating pre-selected so the public review is one tap away.
We set the cutoff for what counts as positive — and adjust it over time as we see how your customers respond — so we’re catching the right reviews without filtering out moderate ones unfairly.
We don’t suppress reviews — we redirect early signals of dissatisfaction to private channels first. That keeps you on the right side of Google’s policies while protecting your public reputation.
During onboarding you give us your Google Business Profile, Yelp page, and any other platforms you care about. We configure the routing destinations.
Our team chooses the right gate format for your industry, sets the threshold, and matches the styling to your brand. You approve once.
Every SMS and email review request we send for you runs through the gate first. The customer answers one quick question, then we route them based on the answer.
Private feedback comes to your inbox so you can resolve issues directly. Public reviews land on Google. We report the split in your monthly Review Performance Report.
Start your free 7-day trial. We set up your entire review engine within 24 hours — cancel anytime during the trial and you won't be charged.
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