Intelligent sentiment gates ask customers about their experience first. Happy customers get directed to leave public reviews. Unhappy customers send you private feedback so you can fix issues before they post online.
Classic 1-5 star selector. Customers rating 4-5 stars proceed to your public review funnel. Lower ratings go to private feedback.
Five expressive emoji faces from very unhappy to very happy. A friendlier, more visual approach that works great on mobile.
Net Promoter Score (0-10) format. Promoters (9-10) go to public reviews, detractors get private feedback form.
Simple binary choice — thumbs up or thumbs down. The fastest gate style with the highest completion rate.
Horizontal slider from "Not satisfied" to "Very satisfied." Visual and intuitive with a customizable threshold.
Set your own cutoff for each gate style. Choose exactly which scores route to public reviews vs. private feedback.
Pick from 6 sentiment gate designs — stars, emoji faces, NPS, thumbs, satisfaction scale, or a custom option. Set your threshold for what counts as positive.
Before leaving a review, the customer indicates how they feel. This takes just a second and feels natural.
Happy customers are guided to leave a public review on Google, Yelp, Facebook, or your widget. Unhappy customers see a private feedback form instead.
Private feedback lands in your dashboard with customer details. Reach out to resolve the issue — often turning a would-be 1-star into a loyal customer.
Start your 7-day free trial today. No credit card required.